Warranty

 

Charvonia Design Limited Lifetime Warranty

 

Charvonia Design warrants that all new, unused products are free from defects in material and workmanship for the lifetime of the product from the retail date of purchase, with a one year warranty on all finishes, not subject to misuse, abuse, or normal wear and tear. Proof of purchase is required and warranty is nontransferable and is valid to the original purchaser only. This Warranty is effective if the product is properly installed and used for the purpose intended for the life of the product.

 

Charvonia Design’s obligation under this Warranty is limited to repairing, or at its option, replacing any part that is returned, transportation prepaid, to Charvonia Design, Huntersville, NC, if the product is, in our judgment, defective. All materials must be accompanied by an RMA (Returned Material Authorization) number requested by and authorized in advance of returning the materials. Charvonia Design shall not be liable or responsible to supply or pay labor to replace any part found defective, nor shall it be liable for any damages of any kind or nature to person, product, or property.

 

There are no Warranties for used products or products that have been repaired, altered, modified, subjected to misuse, negligence, accident or ordinary wear and tear. Limitations may apply to finishes.

 

Charvonia Design products are sold without any express warranty except as set forth above. Charvonia Design is not obligated to honor warranty claims if Genuine Charvonia Design parts are not utilized.

 

Charvonia Design products purchased through an authorized dealer are eligible for the full manufacturer’s warranty. Anyone who purchases product(s) through eBay, Amazon, or other unauthorized internet sites should be aware that they may be buying used, defective, counterfeit, or incomplete product(s) and that the product(s) purchased may not be covered under warranty.

 

Revised 5/11/26